Happy + Honest Guarantee
If you’re not happy, we’re not happy either. Reach out to us so we can make things right! Choose a free replacement BOKAY™ or your money back within 7 days of your delivery. And if we made a mistake, we'll own up to it and make things right!
No email will fall into an internet abyss. No tweet on deaf ears. Call us old-fashioned, but we have Facebook. Actually, just make an old-fashioned and buy a BOKAY™ arrangement.
Shipping information for BOKAY's:
Your BOKAY will arrive in a secure flower box to your recipient's doorstep on the date you select for delivery. We ship using FedEx and UPS Overnight for maximum freshness. However, we highly recommend scheduling your delivery date one day earlier if you want your flowers for a specific day in the rare case of any shipping delays from carriers.
Your arrangement will include your card message (if you provide one), care instructions, and more! Some of our farm-fresh flowers may arrive in bud form for longevity and may need a few days to bloom.
To track your order, make sure to enter the email you want to receive shipping updates in the 'Email or mobile phone number field' on the Contact Information page during checkout.
Shipping information for chocolates:
Your gift will arrive in a box to your doorstep from USPS or UPS. Please note that this item requires a few extra days to process and ships directly from the chocolatier, so the delivery date you select is not guaranteed and the item may arrive a 1 or 2 days earlier or later.
Your gift will include your card message (if you provide one) and more! You can track your order too! Make sure during checkout that you enter the email you want to receive shipping updates in the 'Email or mobile phone number field' on the Contact Information page.
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